Your Partner in Herbal Compliance

Integral Legal Framework for Client Engagement

Integrity & Compliance: Our Commitment to Your Success

At Herbal Compliance, we operate on a foundation of transparency, regulatory excellence, and unwavering professional integrity. Our clients are industry leaders; this document outlines the framework of trust that enables their success through our extensive compliance services.

1. Our Professional Guarantee of Regulatory Excellence

We guarantee that our consultancy services will be executed to the highest professional standards of the nutraceutical and herbal products industry, ensuring FDA approval and MHRA compliance.

Formula Audit & Regulatory Pathway: Your initial investment secures a comprehensive analysis and a definitive, professionally-vetted strategy for UK MHRA and US FDA compliance. 

Certified Compliance Documentation: We guarantee all deliverables—including Supplement Facts panels, Product Information Documents (PIDs), and safety assessments—will be crafted for full regulatory adherence in your target markets at the time of delivery.

GMP & Certified Manufacturing: We exclusively partner with manufacturers holding current, valid certifications (ISO, HACCP, GMP), providing you with a verified supply chain for your natural product development.

Your Investment is Protected: Should any deliverable fail to meet these professional standards, our commitment is to immediate re-performance or a negotiated refund for the non-conforming service, as your sole remedies.

2. Clarity on Third-Party Platform Acceptance

Achieving regulatory compliance is the critical first step to market entry. However, final listing approval rests solely with each platform.

Independent Platform Policies: Herbal Compliance is not affiliated with Amazon, iHerb, or other marketplaces. We cannot control their automated systems, algorithms, or final approval decisions.

Risk Mitigation, Not Elimination: Our core expertise is ensuring your product is formulated, documented, and certified to mitigate the primary risks of rejection. We provide the strongest possible foundation for platform submission, based on proven experience and expert knowledge of known policy requirements.

Client Due Diligence: It remains the client's responsibility to review and adhere to the most current terms of service for any sales platform they intend to use.

3. Limitation of Liability

Our total aggregate liability to any client shall not exceed the total fees paid for services under our agreement. This does not apply to claims of gross negligence or wilful misconduct.

This limitation covers, but is not limited to:

- The commercial performance or market success of a product.

- Decisions made by third-party platforms, payment processors, or regulatory bodies.

- Issues arising from client-provided information that is incomplete, inaccurate, or subsequently altered.

4. Engagement Terms

Deposit & Commencement: A 50% deposit is required to initiate the Formula Audit and secure our advisory services. This investment reflects the expert analysis and proprietary strategy developed exclusively for your product.

Project Continuation: Upon your approval to proceed, the remaining investment is due to commence the production and compliance phase, activating our full service guarantee for the project lifecycle.

By engaging our compliance services, you acknowledge your understanding and acceptance of these terms, forming a foundation of clarity and confidence for our partnership.